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Location Description

Current Rating:

 2
 
 1
North >> Hatillo >> Accommodations >> Hotels and Resorts 

Punta Maracayo Resort

Rated 3.3 / 5 (3 votes)

PUNTA MARACAYO brings you an ideal place for a romantic getaway, family vacation or a confortable place for your next bussiness trip. We are located just minutes away from the Sardinera Beach.


Hatillo

(787)544-2000, 1(877)887-0100

 
Location Details

Location Description from Publisher

"PUNTA MARACAYO brings you an ideal place for a romantic getaway, family vacation or a confortable place for your next bussiness trip. We are located just minutes away from the Sardinera Beach. We offer everything that you need for an unforgettable stay: Excellent Service Rooms with an exquisite decor Restaurant Itxaso Tapas Lounge with with ocean view Kid and adult pool Tapitas pool bar Bealive Boutique Fitness Room (Center sounds better)"

Location Has Restaurants or ClubsLocation has Gym and Fitness FacilitiesLocation has poolLocation has TV with or without Cable/DishLocation has Air Conditioning available

Fees and Rates:

Standard Rooms (2 Adults) $107.91 After Taxes

Suite (6 Adults) $228.90 After Taxes

Web site:

Visit Website 
 
Last 5 Reviews
User Rating: 1/5


Detailed Review
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"Terrible Experience with the facility and staff. "

Pedro Lopez from Aiken, SC
User Comments: Terrible Experience with the facility and staff. We attended a wedding on a Friday night at their facilities and that was excellent. What was bad about the rest of our 2-night stay is as follows: 1. There were no bell boys or carts available to take luggage upstairs. 2. The check-in process starts with an inventory of the fridge contents: what a waste of time. Can they just do the audit before people arrive? Anyways, that is how you are greeted, by already implying that would take refreshments out of the fridge and not pay for them (thats why they feel obligated to conduct an audit in your presence). They assume everyone is there to consume from the fridge for free. 3. The management does work weekends. When I presented that my rooms carpet was wet from an A/C unit not draining, they did not have another room and were very reticent in alleviating my health concerns for a moldy room. I Complaint of Friday night and by Saturday I had not have words with the manager yet who came in from her day off to talk. (She said she was coming at 0830 and two hours later she finally showed up). I am supposed to get my money back in three weeks. (In the end they fixed the A/C but the carpet was still wet and sticky) 4. The assistant managers have no authority to make things right 5. Every deficiency is sweep away by saying that this resort is government own and that is why things are what they are. 6. The luggage unloading circle (front of the resort) is permanently decorated with a JLG lift and three other employee cars. When I show up with a rental Taurus I barely had enough room to off-load my luggage. (picture enclosed) 7. Ice is available upon request ONE LITTLE BUCKET at a time. They sure dont make feel right about filling a small cooler. I recommend the entire staff stays at a different resort to they can see how things are done elsewhere (even goverment run places do a better job)
User does not reccommend location
Posted on 1/24/2012 11:23:02 AM


User Rating: 5/5


Detailed Review
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"Excellent hotel and restaurant"

Canellas from Texas
User Comments: Restaurant offers great facilities for weddings and other social events. Plus great food and service.
User highly reccommends location
Posted on 12/31/2011 7:40:54 AM


User Rating: 4/5


Detailed Review
Facilities
Cleanliness
Service
Value

"Love it"

Lucy from Chicago
User Comments: Beautiful place to stay
User reccommends location
Posted on 2/14/2011 7:00:35 PM


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